About Tree Tech, Inc

Learn about our story, accreditations, and affiliations

Our Story

Founded in 1986 by Andy Felix, Tree Tech, Inc. has developed into a well-known and respected company throughout eastern Massachusetts and Rhode Island. With the help of an experienced and dedicated staff of 100, which includes many long-term employees along with several Certified Arborists, Tree Tech is able to provide quality tree and shrub services to residential, commercial and utility properties throughout the area. Accredited by the Tree Care Industry Association in 2006, our company recently earned accreditation in Utility Arboriculture becoming 1 of 7 companies in the country to be recognized for excellence in both principles.

Our Paramount Concern is the Safety of You and Our Staff

Ensuring a safe worksite while working on your property is our first priority. Having over 30 years in the tree service business, we have the experience to safely and properly approach any need you might have. We take training very seriously. The training and standards that we abide set us apart and also make us an example for the industry. Couple this with being fully licensed and insured has us confident that our staff will create a safe job site for everyone involved.

What to expect when you call Tree Tech

As a homeowner, you have a lot on your plate. If you’re a newer homeowner or you’ve never called Tree Tech before, it can be overwhelming to know where to start. What should you expect when you first call in? How long is the process? What about invoicing and other logistics? In this article, we’ll take you step by step through the process so you know exactly what to expect. Tree Tech delivers top notch tree and shrub services to homes and businesses throughout Eastern Massachusetts and Rhode Island. We hope this post puts you at ease when thinking about making that first call to our office.

The First Call

No matter what service you need – residential, commercial, or utility – our staff is here to guide and inform the process. From your first call to Tree Tech, you can expect courteous and prompt service. Matt, Kerrie or Cathy will answer the phone to determine your needs. After the initial conversation, we will connect you with one of our certified, local Arborists based on your location and availability. Our goal in this stage is to get to know you and your needs so that we can connect you with the best Arborist for your project.

Arborist Visit

The next step would be to schedule an appointment with the certified arborist assigned to your project. They will take time to evaluate and understand your property and specific needs. This appointment typically takes about 30-45 minutes. During the meeting, you will have time to dig in (pun intended) to your ideas and get to know your assigned arborist. Take advantage of this time! Feel free to ask lots of questions. The goal is to start a relationship between you and your arborist, since they will work with you throughout the project. Regardless of what kind of work you’re looking to do around your property, the meeting is a great opportunity to discuss your options.

Proposal And Estimate

After the initial meeting with your Arborist, the next part of the process depends on requesting and accepting a proposal. Proposals are typically emailed to you within 24 hours of your request. To accept your proposal, read through the document and click “Accept” in the email. If you have any questions or need some edits to be made on the proposal, contact your Arborist or call our office.

Once the project estimate is approved, it’s time to schedule the project work. Your arborist will contact you directly to determine the best date for the work to begin. This may take several conversations depending on the project’s scope and complexity.

“Day Of” Work Experience

When it comes to the project work, our goal is to provide a comfortable, efficient, and pleasant experience for everyone involved. We understand that your schedule is busy, so you don’t need to physically be on your property while we work.

If you prefer to be home when the work is being performed, that’s fine too! You will get the opportunity to meet with the Crew Leader, who is briefed on your project’s proposal ahead of time.

Our goal is to provide effective communication throughout the process, including the day of. If you have any questions or concerns come up, you can reach out to the sales manager. Although our Tree Tech staff expect every project to be as painless for everyone involved, it’s helpful to know you have someone to contact if something does come up.

Invoice And Follow Up

Are you concerned about what happens after the work is over? What about the invoicing process? These are understandable concerns, but rest assured that at Tree Tech, we do everything possible to make sure you are fully satisfied with your experience. Once the work is complete, we will email you an invoice.

The logistics of cleanup after your project depends on the nature and scope of the work. For example, if the project involves tree removal, a separate crew will pick up the wood within a day or two. If stump grinding was requested, this will be scheduled for a later date after removal. Instead of worrying about logistics, invoicing, and every step in between, Tree Tech works with you to make the experience successful and painless from beginning to end.

Previous slide

Next slide

These accreditations are governed by ethics, quality, and consumer confidence, and require continued adherence.

Tree Tech is the first company in Massachusetts to earn:

Tree Care Industry Association (TCIA)’s Utility Contractor Accreditation designation.
Tree Tech is one of only seven companies in the United States to hold both the:

Utility Accreditation along with maintaining TCIA’s Accredited Status for over 12 consecutive years.
Tree Tech is proud to boast:

Over 10 Certified Arborists on Staff.

About Tree Tech, Inc

Learn about our story, accreditations, and affiliations

Our Story

Our Paramount Concern is the Safety of You and Our Staff

What to expect when you call Tree Tech

These accreditations are governed by ethics, quality, and consumer confidence, and require continued adherence.

Tree Tech is the first company in Massachusetts to earn:

Tree Tech is one of only seven companies in the United States to hold both the:

Tree Tech is proud to boast:

Accreditations & Affiliations We Are Proud to Have:

Customers We Are Proud to Serve: